The telecommunication system in Malaysia
is among the most modern in southeast Asia and provides not
only telephone, telegraph and telex services but also
communication facilities for broadcasting, civil aviation,
police, customs and fisheries. The whole country is served by
a microwave trunk telephone network linking all the towns.
Communication between Peninsula Malaysia
and Sabah and Sarawak are via satellite and the troposcatter
system and by submarine cable enabling the operation of
nationwide Subscriber Trunk Dialing (STD) and the expansion of
television broadcasting services throughout the country.
The Postal Services was corporatised on
1 January 1992 and since then measures have been taken to
expand and upgrade the facilities to improve the quality of
service provided. During the period 1993 to 1997, 31 new
post offices were set up. To enhance customer convenience,
several post offices in urban areas extended their
operational hours to 10 p.m. and nearly 3,000 stamp vendors
were appointed to reach the public especially in the rural
areas. To improve the efficiency of counter services more
than 95% of the post offices were computerised.
With the infrastructural and
technological developments, the mobile post offices outlived
their usefulness and were gradually phased out from 99 in
1993 to 22 in 1997. Similarly with the introduction of the
vendor stamps, the postal agencies were reduced from 990 in
1993 to 490 in 1997.
The volume of postal items handled
increased by nearly 9.5% between the years 1993 and 1997. Of
the more than 1 billion postal items handled in 1997, about
97% were for delivery within Malaysia.
The number of road accidents has been
on the increase inspite of the measures taken by the
government to ensure road safety and comfort of travel. In
1993, the number of accidents totaled 136,996 and this
increased to 215,632 in 1997, reflecting an average annual
increase of 12%. Among other factors, the greater frequency
of road accidents could also be attributed to the increase
in the number of vehicles, especially motorcars and
motorcycles, during this period. In 1997, of the 338.066
vehicles involved in road accidents, about 60% were
motorcars. This was followed by motor cycles (24%) and goods
The casualties from these accidents,
both injuries and death, also were on an increase through at
a decreasing rate. In 1993, there were 41,686 casualties of
which about 11% (4,666) were deaths. In 1997, there were
56.574 casualties including 6,302 or 10.6% death. The
average number of deaths per 100 accidents decreased from
3.4 to 2.9.