Infrastructure (Roads)

Introduction

The road network in Brunei Darussalam is the primary means of movement for people, goods and services on land. Travel demand is generated through a growing population, rising levels of income and car ownership and a fast expanding commercial sector.

Demands on road space increase every year. The Government of Brunei Darussalam through the Department of Roads of the Public Works Department is ever watchful of the growing demand for road space and capacity. Careful forward planning is needed to ensure that the travel needs of the people, commercial and industrial sectors are looked after adequately.

Roles of the Department of Roads, Public Works Department

The Department of Roads, plays several roles in the development of the road network.
These include:

  Planning of road networks: Keeping one step ahead of increasing travel demand would ensure faster travel and congestion-free roads.

  Design and Construction of new roads: New roads are designed in accordance to their role as primary, secondary or local roads. Construction techniques used reflect the latest modern methods and equipment.

  Maintenance of Current Road Networks: The Department of Roads undertakes the general maintenance of roads in the country. For specialised works such as pavement stabilisation, major resurfacing works and large scale reconstructions such as rebuilding of kerbs, guardrails, etc., tenders are put up for local contractors to undertake such works. Term contracts are also given for certain works such as resurfacing.  

To ensure easy and efficient public movement and transportation of goods: The road network provides the final connection for the movement of goods from the ports to shops and finally to homes of consumers. Efficient public movement and transportation through the road network is the end product of planning, design, construction and the maintenance of roads. Role of the Road Network The road network plays a vital role in the overall growth and development of the country. It is the only land transport mode available for an efficient movement of people, goods and services. Its major roles include the following: The road network plays a vital role in the overall growth and development of the country. It is the only land transport mode available for an efficient movement of people, goods and services. Its major roles include the following:   Commerce: Manufactured goods from Brunei's expanding industrial sector are delivered by land transport to ports for export or to wholesale and retail outlets. Goods are also delivered to consumers through the extensive road network.   Convenience: True door-to-door service is no more evident than in Brunei Darussalam. Whether it is for work, school, social or recreational purposes, there is a road that will take you to the desired location.   Comfort: Soft foundations are found in large parts of Brunei. This has led to many difficulties in road construction. In many newly built roads, there are instances of settlement and pavement failures. As in most problems, there is often an engineering solution. Such solutions do not come cheap and the Department of Roads, PWD is constantly striving for ways to build more cost-efficient and better roads. Road users' comfort and safety are the foremost objectives of the department.   Construction: Without road access, very little development takes place. Newly built roads open up new areas and provide the impetus for construction and development. In some cases, a major development will necessitate the building of a road specifically to serve it. But more often it's the opposite. Witness the large number of projects that had sprouted since the construction of roads such as the Tungku Link Road and the Jalan Jejari Pusar Ulak.   Capacity: Fast-growing income has led to increased travel demand. This places additional strains on the road network to cope with the travel needs of the people. Through careful planning, the capacity of the road network is continually being increased through the construction of new roads, road widening and the building of new interchanges.  The Department of Roads of the PWD, plans one step ahead to ensure that the national infrastructure road network is safe, comfortable and efficient. Supporting the development of the country's economy is our main goal.   Commerce: Manufactured goods from Brunei's expanding industrial sector are delivered by land transport to ports for export or to wholesale and retail outlets. Goods are also delivered to consumers through the extensive road network.   Convenience: True door-to-door service is no more evident than in Brunei Darussalam. Whether it is for work, school, social or recreational purposes, there is a road that will take you to the desired location.   Comfort: Soft foundations are found in large parts of Brunei. This has led to many difficulties in road construction. In many newly built roads, there are instances of settlement and pavement failures. As in most problems, there is often an engineering solution. Such solutions do not come cheap and the Department of Roads, PWD is constantly striving for ways to build more cost-efficient and better roads. Road users' comfort and safety are the foremost objectives of the department.   Construction: Without road access, very little development takes place. Newly built roads open up new areas and provide the impetus for construction and development. In some cases, a major development will necessitate the building of a road specifically to serve it. But more often it's the opposite. Witness the large number of projects that had sprouted since the construction of roads such as the Tungku Link Road and the Jalan Jejari Pusar Ulak.   Capacity: Fast-growing income has led to increased travel demand. This places additional strains on the road network to cope with the travel needs of the people. Through careful planning, the capacity of the road network is continually being increased through the construction of new roads, road widening and the building of new interchanges. The Department of Roads of the PWD, plans one step ahead to ensure that the national infrastructure road network is safe, comfortable and efficient. Supporting the development of the country's economy is our main goal. Complaints categories Emergency Maintenance Works or "MUST DO" complaints are those items of works to be investigated immediately and where necessary actions must be taken.   MD 1 Repair of Potholes     MD 2 Leveling of road Shoulders     MD 3 Removal of Stagnant Water     MD 4 Desalting of drains     MD 5 Cutting of Glass     MD 6 Removal of Dead Animals     MD 7 Repair of Wooden Bridges     MD 8 Removal of Fallen Tress     MD 8   Removal of Stones     MD 9   Repair of Flooded Areas

Ad Hoc Routine / Request Works are those items of works required
to be investigated and acted upon as soon as possible. 

Action Control Centre (ACC)

The Action Control Centre or ACC is the communication, coordination and monitoring of all emergency and maintenance works of the Routine Maintenance Unit, Road Maintenance Section of the Public Works Department within the Ministry of Development.

The Unit was set up in October 1994 with the main objectives of immediately attending and acting to the complaints and requests filed by the public.

Aside from ACC, there are 13 Action Centres (AC) strategically located in the Brunei-Muara, Tutong and Temburong Districts.

Complaints and requests reported at the ACC are immediately relayed to the Action Centre concerned, who in turn, will immediately respond to the complaint area to investigate and act on the complaint. after action has been taken, the Action Centre will relay to the ACC, who in return will inform the complainant that action has been made on their complaints or requests.

On the other hand, complaints and requests reported directly to the AC are also being attended immediately, after which, AC will inform ACC the type of complaint or request made and whatever action has been made for record purposes.

The public is requested to clearly indicate the name of the road, "simpang" number, name of kampung or any other landmarks that could be identified close to the area, so that immediate action can be taken.