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General Information (Customs in Workplace)

 Other Links : Business Culture | General Concepts | Non-Verbal Communication

A typical Japanese office is an open space with an over-crowding of desks or very little private work space. There are very few private offices as group effort and complete communication within the department or company are critical. In a large company or government office, there are many position titles which spreads out the total responsibility.

AN EMPLOYEE FOR LIFE

As an employee of a company, there is a great deal of responsibility, obligation, loyalty, and duty. Although things are gradually changing, workers still think of themselves as 'employees' for life with many personal benefits such as subsidized housing and education for their families. It is still very rare to fire or let go of an employee unless there have been extenuating or unethical circumstances. What is most apparent is the commitment by both sides to work together towards a common goal.

SALARY MEN

About 70% of university graduates become "SALARY MEN", which is a Japanese-English term coined to describe salaried company employees, particularly those working for large Japanese companies. The usual image conjured up by the word is of a white-collared worker, clean shaven, short hair, dark suit with company lapel badge, white shirt and tie, brief case, has joined his company for life and commutes to his office everyday from his home in the suburbs.

LUNCH

The lunch break is usually very short and usually taken at one's desk. Lunch is not a time to socialize or eat with a client. Alcohol is rarely consumed. Smoking is not banned from the work place and most restaurants do not have non-smoking sections.

OVERTIME

Unlike Western custom, workers do not leave promptly at closing time. They do not leave until their bosses have and frequently stay quite late every night. It is also embarrassing to be the first one to leave and you do not just sneak out the door. Much of the productive work is done after hours and workers have a chance to be less formal with each other. Typically these workers are men who have become workaholics and absentee fathers and husbands. Recently there has been some attention made about the high levels of stress that male, white-collar workers in their forties and fifties undergo. There are an estimated 10,000 karoshi (death from over-work) deaths per year.

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